Effective Date: 19 April 2025

Welcome to Gillani Homes. We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

This Privacy Policy outlines how Gillani Homes (“we”, “our”, “us”) collects, uses, and protects any information you provide when using our website www.gillanihomes.co.uk.

1. Information We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Information: Name, email address, and any other details you choose to submit via our contact forms or email.
  • Technical Information: IP address, browser type, time zone setting, and operating system when you interact with our website.
  • Usage Data: Information about how you navigate and interact with our website, including pages viewed and time spent on site.

2. How We Use Your Information

Your information helps us to:

  • Respond to your enquiries and provide customer service.
  • Deliver services that you request from us.
  • Improve the performance and content of our website.
  • Comply with legal obligations or to enforce our terms of service.

3. Legal Basis for Processing

We process your personal information under the following lawful bases:

  • When you have given your consent for us to do so.
  • To fulfil contractual obligations.
  • To comply with legal or regulatory obligations.
  • Where it is in our legitimate business interest to do so (for example, to maintain website security or improve our services).

4. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Information Sharing

We do not sell or rent your personal data to third parties. We may share your information with:

  • Trusted service providers who assist in operating our website or delivering services to you, under strict confidentiality agreements.
  • Regulatory or government bodies if required by law.

6. Data Security

We are committed to ensuring that your personal data is secure. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to access – You have the right to request copies of your personal data.
  • Right to rectification – You have the right to request correction of any inaccurate or incomplete data.
  • Right to erasure – You can request the deletion of your personal data under certain conditions.
  • Right to restrict processing – You can request the restriction of processing under certain conditions.
  • Right to data portability – You can request the transfer of your data to another organisation or directly to you.
  • Right to object – You can object to the processing of your personal data under certain conditions.

If you wish to exercise any of these rights, please contact us at info@gillanihomes.co.uk.

8. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to help us analyse web traffic and tailor our site to your preferences. You can modify your browser settings to decline cookies if you prefer.

9. Links to Third-Party Websites

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before submitting any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational reasons. The latest version will always be posted on this page with the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please feel free to contact us:

Email: info@gillanihomes.co.uk

Thank you for trusting Gillani Homes.